The name of Surabaya comes from the Javanese words Suro, meaning shark and Boyo, meaning crocodile. With over 3 million people, unpretentious Surabaya may be the second-largest city in Indonesia, but it's a little lacking in sights. However, many people come here on business, and Surabaya is also a gateway city for Mount Bromo and Bali. The city's attractions tend to be more apparent to those who make it their home rather than to short-term visitors.
Very tropical and you need to wear casual, light clothes: t-shirts, shorts, sandals or shoes. During the rainy season (November-April), be prepared for occasional flash floods and traffic jams, although it's not as bad as Jakarta.
The national language Bahasa Indonesia (Indonesian) is the medium of government, commerce and education. Many locals also speak the regional language, Javanese (sometimes with a local dialect.) There is a surprising amount of English visible in Surabaya on advertising and signs and English is the most widely understood foreign language.
Surabaya's Juanda Airport (SUB) is one of the busiest in the country, with very frequent flights to Jakarta and other major Indonesian destinations, as well as some direct international flights to destinations including Singapore, Kuala Lumpur, Johor Bahru, Hong Kong, Taipei, and Bandar Seri Begawan. A new, fairly spiffy terminal opened in 2006, with all the facilities you'd expect (ATMs, car rental, etc), and international and domestic flights now depart from the same building.
Officially, you're supposed to buy fixed-fare taxi coupons from the "Prima Taxi" stand for the 18 km trip into town, around US$5-10 depending on your exact destination. In practice you may be able to get a driver dropping off passengers to pick you up. If you're going further away (eg. Mount Bromo), it'll be cheaper to a rent a car with a driver instead. There is a sketchy and infrequent Airport Bus service to the Bungurasih bus station on the southern outskirts of the city.
Malaysia Airlines (+60 378433000) - flies daily to Surabaya. 
AirAsia - flies daily to Surabaya. 
There is a large waiting room on the top of the airport terminal (accessible directly from outside), it could be very useful if your flight is delayed or if you have to wait here for one night.
Surabaya has two main stations, Surabaya Pasar Turi and Surabaya Gubeng. Seats in eksekutif (first class) and bisnis (second class) for any intercity journey can be reserved up to 30 days in advance at any major railway station in Java.
Stasiun Pasar Turi
Trains using the northern main line from Gambir Station in Jakarta take at least ten hours to arrive at Pasar Turi, while trains using the southern main line take no less than 15. Air-conditioned trains are available on both routes, though. The Argo Bromo Anggrek, Sembrani and Gumarang trains use the northern line, while the Bima uses the south line. All these trains have air-conditioned eksekutif accommodations.
- To Jakarta Gambir: the very good Argo Bromo Anggrek departs twice a day, at 8am (Siang) and 8pm (Malam). Arrival 6.37pm / 6.37am, RP 265,000 during the week in eksekutif, no bisnis. Prices raise during the week end and the public holidays (usually RP 380,000). Be aware that the AC is extremely cold, thus bring some warm sweater. Moreover, television is usually very loud during the whole trip. Possible to order meals: RP 18,000 for a nasi goreng, RP 3,000 for a hot tea.
- To Jakarta Kota:
- 5.30am: Gumarang, from RP 170,000 to RP 320,000 in eksekutif, from RP 104,000 to RP 175,000 in bisnis; arrival 6.17am.
- 6.30am: Sembrani, from RP 170,000 to RP 320,000 in eksekutif, no bisnis; arrival 6.23am.
- To Semarang:
- 8am: Argo Bromo Anggrek Siang
- 2pm: Rajawali, RP 150,000 in eksekutif; arrival 7.09pm
- 5.30pm: Gumarang
- 6.30pm: Sembrani
- 8pm: Argo Bromo Anggrek Malam
Trains from Bandung and Yogyakarta use the Gubeng station. The Argo Wilis travels at daytime, allowing passengers to enjoy the scenery in the western part of the route. The Sancaka travels to Yogyakarta via Solo twice a day and takes approximately 6 hours. Railway connections to Bali are made by the twice-a-day Mutiara Timur express to Banyuwangi, transferring to buses before the ferry crossing to Gilimanuk. Don't forget to buy salak bali.
- To Malang: Train Malang Ekspres at 10am, Rp 25,000 in eksekutif, RP 12,000 / 15,000 in bisnis; arrival 12.17pm.
- To Jakarta Gambir: Train Bima at 6pm, from RP 180,000 to RP 320,000 in eksekutif, no bisnis; arrival 6.20am.
- To Bandung:
- 7.30am: Argo Willis, from RP 200,000 to RP 320,000 in eksekutif, no bisnis; arrival 7.56pm.
- 4pm: Mutiara Selatan, from RP 96,000 to RP 130,000 in bisnis, no eksekutif; arrival 6.15am.
- 6pm: Turangga, from RP 180,000 to RP 320,000 in eksekutif, no bisnis; arrival 7.10am.
- To Bandung Kiaracondong: Train Pasundan at 6am, from RP 33,000 to RP 43,000 in ekonomi only; arrival 10.18pm.
- To Yogyakarta:
- 7am: Train Sancaka Pagi, from RP 70,000 to RP 115,000 in eksekutif, from RP 40,000 to RP 80,000 in bisnis; arrival 8.23pm.
- 3pm: Train Sancaka Sore, from RP 70,000 to RP 115,000 in eksekutif, from RP 40,000 to RP 80,000 in bisnis; arrival 8.23pm.
Slow and packed local economy-class trains from Malang arrive at Kota station (also known as Semut) and passing through Gubeng station as they come in from the south. The recently revived Malang Ekspres service is a more comfortable alternative, offering seat reservations.
- PT Angkutan Sungai Danau dan Penyeberangan(ASDP): daily ferry service from Ujung Kamal, Madura to Tanjung Perak, Surabaya.
- PT Pelayaran Nasional Indonesia (PELNI) : passenger ships from many major port cities throughout Indonesia to Tanjung Perak.
Surabaya has frequent bus connections from all parts of East Java and from major cities in other parts of Java and beyond. The main bus terminal is at Bungurasih, about 10 km south of the city. There are frequent shuttle buses from Malang and Probolinggo (for Mount Bromo), so just turn up. Long-haul bus journeys are best booked in advance.
To Denpasar in Bali, expect to pay around RP 120,000 by eksekutif night bus, including the ferry trip between Banyuwangi and Gilimanuk, mineral water and a meal. Buses depart from Bungurasih bus terminal in Surabaya, and arrive in Gubeng bus terminal in Denpasar. Duration: 10 hours.
Another option is to go by minibus (known in Indonesia as travel). A number of companies run door-to-door minibus services from and to major destinations in Java, including Malang and Yogyakarta. These services are both more convenient and more expensive than public buses. Seats can be booked in advance through company offices, and also through many hotels and travel agents.
Taxis are plentiful on the streets of Surabaya. Some taxis are not renowned for their reliability so stick to the well known firms: Blue Bird Group, Silver and Express. Always insist on a metered fare. Figure on Rp 20,000 for a cross-town trip and Rp 70,000 to the airport. Flag-fall is around Rp 4,000, but drivers will expect a minimum fare of Rp 10,000 for short trips. For longer trips, pay the fare shown on the meter rounded up to the nearest multiple of Rp 1,000. Drivers will appreciate a tip of a few thousand rupiah.
A trip from Stasiun Gubeng to Pasar Turi should cost around RP 20,000.
Commuter city trains are extremely limited, serving some parts of Surabaya and Sidoarjo.
Train Stations in Surabaya
- Wonokromo Station +62 31 8410694
- Gubeng Station +62 31 5033115
- Pasar Turi Station +62 31 5345014
- Semut Station +62 31 3521465
This is a large populous city and buses are usually crowded. There are two class of bus: standard buses which are usually very full and patas buses (supposed to be first class, but it is still... a bus.)
Bemos in East Java are sometimes called Angkot or Mikrolet. They are plentiful in Surabaya and can be hailed fairly randomly.
Angguna (Angkutan Serba Guna or multi purpose transport) are basically non-airconditioned, non metred (bargain the price) taxis. This makes them cheaper than taxis but they are often in a poor state of repair.
Becak is a traditional transportation in Surabaya but they are rarely used by visitors as they are not allowed on major streets.
Another option to discover Surabaya is by car and there are many car rental companies.
- Gereja Kelahiran Santa Perawan Maria. The oldest church in Surabaya. Beautiful glass panels and serene surroundings.
- Grahadi. The colonial-era residence of the Governor of East Java. You can watch Reog dance, a vigorous traditional dance at the nearby 'Balai Pemuda' (Youth Hall- one historical building in Surabaya) every Sunday at 11 am.
- G-Walk located in west Surabaya (CitraLand). There are many food stalls and bazaars at night where you can find a lot of good food. It gets very crowded at night and it's a place for a lot of young people to hang out.
- House of Sampoerna . Situated in "old Surabaya"‚ this stately Dutch colonial-style compound was built in 1862 and is now a preserved historical site. Cited as the top tourist destination in Surabaya, the complex offers a museum, an art gallery, a cafe as well as souvenir shops. It also provides a City Sightseeing bus for free with a tour guide speaking English. Check out the timing for the museum's main attraction: hundreds of girls hand-rolling Indonesia's most prestigious cigarette, Dji Sam Soe, using traditional equipment. They do it at an unbelievable speed. A must see!!!
- Kya-Kya Kembang Jepun is now defunct. At night the Kembang Jepun area in Chinatown is transformed into a street bazaar of food stalls. An interesting show of Indo-Chinese culture and atmosphere.
- Loop located in west Surabaya (Graha Famili). There are many food stalls and bazaars at night where you can find a lot of good food. It gets very crowded at night and it's a place for a lot of young people to hang out.
- Masjid Al Akbar Surabaya A huge mosque (some say it's the biggest mosque in SE Asia). The mosque has a tower which is equipped with an elevator, so that visitors can see Surabaya from top of the tower, 65 metres (195 ft) above ground level.
- Masjid Cheng Ho, a mosque with beautiful Chinese architecture. It is about 10 minutes walk from Surabaya City Hall, or 5 minutes by "becak".
- Monumen Jalasveva Jayamahe A monument on Surabaya's seafront dedicated to the service of The Indonesian Navy.
- Monumen Kapal Selam KRI Pasopati (410), A Soviet-built submarine display which proudly served in Indonesian Navy since 1962. Launched in 1952 and since her decommisioning in 1990, now preserved as a monument. The body/hull was slightly cut for stairs & door for easier public entrance & viewing. Right beside the monument, there is a building where a short movie about the history of the submarine itself can be viewed. It is located beside the river next to Delta Plaza. You also can see the Suroboyo monument near the river.
- Pasar Ampel A large Arab market selling carpets and all sorts of other goodies. At the end of the main narrow lane is the mosque and grave of one of the nine Muslim saints of Java, Sunan Ampel.
- Surabaya Zoo (Kebun Binatang/Bonbin), 3 km south of the city centre (near Joyoboyo bus terminal). One of the largest and best in South-East Asia. You also can see the Suroboyo monument near the zoo entrance.
- The Suramadu Bridge (Jembatan Suramadu), also known as the Surabaya-Madura Bridge, is a bridge with cable-stayed which connects Surabaya on the island of Java and the town of Bangkalan on the island of Madura. The bridge is open for public since June 10, 2009.
- Tugu Pahlawan A monument dedicated to the fallen heroes of Surabaya during the Independence war of 1945-49. It is located right in front of the Governor official building at Jl.Pahlawan.
- Swim and have fun with water in Ciputra Waterpark , a great place for swimming, it has a wave pool, slides, and more. This waterpark is located in the CitraLand complex. It is usually crowded on Saturdays, Sundays and other holidays. The waterpark is open until 8 pm.
- Enjoy the local arts at Balai Pemuda, an art center in the heart of Surabaya, near the City Hall. You can watch the Reog Dance and other art performance. The big event is Festival Seni Surabaya (FSS), held every year on June. At Dutch Colonial era, this building was a club called Simpangsche Societeit.
- Get around the Old Town area (Around Kembang Jepun to the port) and enjoy the view of nice colonial buildings.
- Surabaya has several golf courses. Try to golf in Bukit Darmo Golf . This golf course is located in the elite housing area in West Surabaya. This course has 18 holes, designed by Jack Nicklaus II. Another alternative is Yani Golf. This course is built in hilly terrain. Otherwise, you can try Graha Famili golf course (18 holes), inside Graha Famili real estate site, near the Bukit Darmo Golf. Also Ciputra Golf found within Citraland Estate. For beginner, try Pakuwon Golf instead within Pakuwon Estate. There's also excellent Taman Dayu golf located about an hour drive south, towards Malang.
- Watch movie in 21 Group cinemas, a nice cinema. 21 Cinemas have air-conditioners, and nice seat. You can know a cinema is a group of 21 from the last name, like Empire 21 or Tunjungan 21. And now there are also XXI which is still the same group of 21. The XXI cinema available at SUTOS (Surabaya Town Square) and Tunjungan Plaza. The XXI cinemas are more expensive than 21cinema. This is where you can see the schedule of the cinemas . Beware of other cinemas , which usually dirty, unsafe, and without air-conditioner. Vida is also available as a supermarket/cinema. It is located across from the Shangri-La Hotel.
- Get a party started and enjoy the Sparkling Surabaya for its night life. Gather and have some fun with friends and also make some new friends for chill out. You may try Colors Pub & Resto (Jl.Sumatra 81), Big Box Cafe (Jl.Sumatra), Blowfish Kitchen & Bar @MEX One Stop Entertainment (Jl.Pregolan, Tegalsari), The Penthouse (East Plasa, Ngagel), 360 (Royal Plaza, Jl.Ahmad Yani), Foreplay -- Eclectic Lounge (SUTOS, Jl.Adityawarman No. 55), the Vertical Six a.k.a V-Six at J.W. Marriot Hotel (Jl. Embong Malang) and also D'esperados (Shangrilla Hotel, Jl. Mayjend Sungkono).
Surabaya boasts some of South-East Asia's largest shopping malls. Try to shopp between 1st May and 30th June when the Surabaya big sale is on. Discounts up to 50% at this time.
- Tunjungan Plaza (TP), Jl Basuki Rahmat. Anchored by SOGO, Matahari, and Hero. The largest in central Surabaya, with four interconnected buildings (TP 1 - TP 4) selling everything. Good selection of restaurants on the top floors and the basement. Enjoy yourself at Stingers, an game area near the food court or Timezone, a popular arcade.
- Mal Galaxy, Jl Dharmahusada Indah Timur (Middle East Ring Road). Anchored by SOGO, Galeri Keris, Ranch Market. The largest in eastern part of Surabaya, with two interconnected buildings (Mal Galaxy and Extension). Many luxury things found here.
- Supermal Pakuwon Indah (SPI) and Pakuwon Trade Center (PTC), Jl Puncak Indah Lontar (Middle West Ring Road). Anchored by Matahari, Hypermart, ACE, and Index. The largest in western part of Surabaya. SPI contains the exclusive part of the mall and PTC for the less exclusive part. PTC has an area that sells pets.
- Grand City Mall (going to open in June 2010), Jl Gubeng Pojok. Next to Grand City Convention and Exhibition Hall. The luxurious mall in Surabaya.
- Lenmarc Mall (going to open in 2010), Jl Bukit Darmo Boulevard. Full glass facade and the first golf-view mall in Surabaya.
- Ciputra World Mall (going to open in 2011), Jl. Mayjen Sungkono. Featured the longest escalator in Surabaya.
- Surabaya Town Square (Sutos), Jl Adityawarman. Anchored by Foodmart. A shopping mall with the largest cinema studio in surabaya. Open until midnight.
- Pasar Atom & Pasar Atom Mall, Jl Bunguran. Anchored by Hartani. A large, indoor Chinese and local market, selling foods, clothes, jewelery, catering to Chinese locals. You can bargain the prices here.
- City of Tomorrow (Cito), Jl Raya Jendral Ahmad Yani. Anchored by Matahari and Hypermart.
- Plaza Surabaya (Delta Plaza), Jl Pemuda. Anchored by Matahari and Superindo. One of the oldest shopping mall in town. Beside Delta Plaza is the Monkasel (Monumen Kapal Selam) or the Submarine Monument.
- Royal Plaza, Jl Raya Jendral Ahmad Yani. Anchored by Matahari, Hypermart, ACE, and Index. Another medium size shopping mall in Surabaya.
- BG Junction, Jl Bubutan. Anchored by Carrefour and Cahaya. A lot variety of jewellery store so if you want to buy jewellery you definitely have to go to this place.
- ITC, Jl Gembong. Anchored by Carrefour.
- Golden City Mall, Jl Abdul Wahab Siamin. Anchored by Carrefour.
- Maspion Square, Jl Margorejo Indah. Anchored by Giant. A shopping mall situated in Southern Surabaya.
- Jembatan Merah Plaza (JMP).
- Pusat Grosir Surabaya (PGS).
- Darmo Trade Center (DTC).
- Kapas Krampung Plaza (Kaza).
- Royal Square (going to open in 2010).
- World Trade Center (WTC), off Jl Pemuda. Despite its name, the building is actually more famous as the place to shop for cellphones. Beware of pickpockets. For locals, WTC is often referred as 'World Telephone Center'.
- HI-TECH Mall, Jl Kusuma Bangsa. The ultimate place to shop for computers, software, and computer peripherals.
- Plasa Marina, Jl Margorejo Indah. a shopping area for computers, softwares, and cellphones.
- Tunjungan Electronic Center (TEC), Jl Tunjungan.
- Empire Palace, Jl Blauran. A place specialty for wedding and jewelry center.
- Pasar Genteng, Jl Genteng Besar. Around this market you'll find shops selling bandeng asap(smoked milk fish) and kerupuk(local chips). Also called the largest electronic spare part market in Indonesia.
- Pasar Ampel A large colourful Arab Market. You are able to find unique food here
Surabaya is famous for rujak cingur, a local salad with sauce and cingur (slices of cooked cow nose). Try also the sate kelopo, satay with coconut rasp which you can find in Jalan Walikota Mustajab.
Surabaya is home to a huge number of restaurants - this is an eating culture.
- Kafe Bromo Sheraton Surabaya Hotel & Towers, Jl. Embong Malang 25-31 +62 31 546 8000 Offers delicious all day dining in a relaxed setting with a view that gives to pool.
- Lung Yuan Chinese Restaurant Sheraton Surabaya Hotel & Towers, Jl. Embong Malang 25-31 +62 31 546 8000 Enjoy the exquisite Chinese dishes at Lung Yuan Chinese Restaurant. The menu features fresh seafood, premium fish and other renowned Cantonese cuisine. Its private room is prefect for business meeting or family gathering
- Tradewinds Restaurant, Jl. Raya Kupang Baru 17A, Phone : +62 31 7326066
- Vis A Vis, JW Marriott Hotel Surabaya - The only French Restaurant in Surabaya
- Tang Palace, JW Marriott Hotel Surabaya - Chinese Restaurant
- Imari, JW Marriott Hotel Surabaya - the famous authentic Japanese Restaurant
- Pavillion", JW Marriott Hotel Surabaya - International Buffet
- Angus House, World Trade Centre & HR. Muhammad. Most premium & high quality steak in town.
- Peking Duck, Tunjungan Plaza 4. Crispy Peking duck.
- Sea Master, Mayjend Sungkono. Fresh seafood (closed until September).
- Boncafe, Mayjend Sungkono. Popular steakhouse next to the Sea Master restaurant.
- Trattoria Valentino, Jl. Bukit Darmo Golf R-12, Tel: 031-7343124. True Italian owned Restaurant, Pizza by wood fire oven, hand made pastas, Familiar style, popular prices. Italian, English and Indonesian speakers, side to Golf Club.
- Surabaya Suki, Jalan Raya Gubeng 34. Telephone: 031-501 5979 . Popular steam boat hang out. Also serves a variety of Chinese,Thai and Asian cuisines. Try "Thai Singkong" dessert. Also serve Hong Kong style Dim Sum all day and night.
- Portofino, Shangri-la Hotel, Mayjend Sungkono. Great Italian Food, can be pricey.
- Food courts in all the main shopping malls offer a variety of Indonesian, Western Chinese and Japanese dishes at reasonable prices. The shopping malls also have good variety of small restaurants.
- Ahimsa Restaurant Kusuma Bangsa 80 031 5350466 Best known vegetarian restaurant in stylish decor. Pan asian, chinese and Indonesian cuisine. Open from 7 am - 10 pm daily.
- AMERICAN GRILL steak seafood chicken salad ,at Tunjungan Plaza 3 Lower Ground Floor . All You Can Eat / Eat As You Like american best salads soups hot appetizer dessert and more
- Soto Ayam Ambengan, Jl. Ambengan. Serves soto, a yellow soup with chicken meat, noodle, and cabbage. The soup is yellow because of the turmeric and other spices.
- Puri Garden, Plaza Surabaya 1F. Tasty selection of Indonesian food with dishes for Rp 10,000-20,000. Try puri kuali asam, an Indonesian twist on the spicy Thai tom yam kung soup.
- Bakwan Dempo, Jalan Dempo, Most Authentic Bakwan! They also have fried/boild stuffed intestines, yum!
- Bakwan Gili, Ps Atum, Another good authentic Bakwan!
- Bakwan Kapasari, Mayjend Sungkono. Serving meatballs (called bakwan) with its soup, tofu (called tahu), siomay and more since 1930's.
- Nasi Uduk Kebon Kacang, Jl. HR Muhammad, Jl. Ahmad Yani. Serving nasi uduk, Indonesian version of nasi lemak.
- Bakwan Dempo 19, Jl. HR Muhammad 46. Try Bakwan campur, meatballs(bakwan) with siomay, tahu.
- Depot You Yuen, Jl Undaan Kulon 87. Inexpensive, local vegetarian cuisine. Indonesian speakers only.
- Ayam Bakar Prima Rasa, Jl.Kusuma Bangsa 3a, Jl.Raya Manyar Kertoajo 78, Jl.Raya Kupang Indah 1a, Jl. . A famous restaurant in town, many celebrities come to eat. Serving Indonesian food, especially grilled chicken (Ayam Bakar means Grilled Chicken in English) . Try gurame bakar,BBQ fish with nice soy sauce. gurame goreng,fresh fried fish looks like flying when served.
- Ikan Bakar Cianjur, Mayjend Sungkono, Jl. Manyar Kertoarjo V. Try the ikan pesmol, fried fish with delicious local sauce or Nila Goreng, fried Nila fish with sambal or 'hot sauce'.
- Ayam Goreng Pemuda, Jl. Pemuda 38. Tasty fried chicken (closed). Moved to Kertajaya opposite Bonnet Supermarket and to Jl. Jaksa Agung Suprapto.
- Don't forget to try Pecel, Rujak Cingur, Gado-gado, Semanggi, Bakso, Es Cendol, Es Campur, Es Teler, Es Kacang Ijo, etc
- Kartika Pujasera, Jl. Diponegoro. Pujasera is the abbreviation of 'Pusat Jajan Serba Ada' or if translated in English, 'Complete Snack Center'. Here you can order various local food, ranging from Semanggi, Bakso, Pecel, Tahu Tek, Mie Kluntung, Gado-gado, Lontong Balap, Bakwan Kotak, Bebek Goreng, etc.
- A&W, TP3 food court.
- McDonald's, TP3 food court, Galaxy Mall, Surabaya Plaza, and almost any other mall/plaza
- KFC, Jl. Basuki Rachmat 16-18 (Gelael Supermarket) -> the original KFC, almost any mall/plaza have KFC
- Burger Bunder, Jl. Gayungsari Barat 125 -> the original recipe surabaya burger
Ice cream and pastry
- Jasmine Ice Cream and Pastries, Plaza Tunjungan 3 Lt 4 - Jalan Embong Malang, Pakuwon Supermall Lt 1 (depan timezone), Galaxy Mall I Jalan Dharmahusada Indah Timur No. 37 Lt. 2.
- Ibu Hasan, Jl. Manyar Rejo 8, Surabaya. Tel.: (62)(31) 594 8710. Jl. Kutai 25 A, Surabaya. Tel.: (62)(31) 709 9975. Website: Ibu Hasan. Local bakery chain.
- Baskin and Robbins, JL. Komp Ruko Mangga Dua Blok A.9 No. 10. Tel.: (62)(31) 843 2545. Galaxi, Jl. Dharmahusada Indah Timur No.37 Lt.2. Tel.: (62)(31) 593 7159. Plaza Tunjungan 4 - Jl. Embong Malang 7-21, Tel.: (62)(31) 535 5081. Pakuwon Supermall, Perumahan Pakuwon Indah, Tel.: (62)(31) 739 0331. Golden City Mall, Jl. H. Abdul Wahab Siamin 2- 8. Tel.: (62)(31) 565 3386. Website: Baskin and Robbins. Ice cream parlour.
- Es Krim Zangrandi, Jl Yos Sudarso. The oldest ice cream stall in town. Located in downtown area, at Jl. Yos Sudarso, near the Balai Pemuda
- Turin Italian Es Krim, Jl Embong Kenongo.
- Amore, Jl Raya Kertajaya Indah.
- Cocofrio Ice Cream, Jl Dharmawangsa 113-A-B
- Vertical 6 at JW Marriott Hotel Surabaya - Jl Embong Malang
- Desperados at the Shangri La Hotel.
- Tavern at the Hyatt Regency.
- Lido expat-oriented bar off Jl Mayjen Sungkono
- Colors popular and very, very loud nightclub
- Blowfish at mex builing
- KOWLOON PALACE DISCOTHEQUE at Delta Plaza or known as PLAZA SURABAYA building. Very nice place to hang out and chill out.
- Kantor Discotheque at Jalan Semut Kali. Very nice place to hang out and drink at decent price.
- Coyote Top Ten Bar at Plaza Tunjungan
In addition, since the tap water is unsafe to drink, make sure you order your drinks or soft drinks that come in sealed bottles. One drinking water brand that is pretty well known here is Cheers, the official drinking water of Surabaya approved by the city government.
- Lava Lounge/Matchbox Jl. Sumatra 40 near the Japanese consulate office open till 11, midnight on fri/sat Serves the cheapest Bintang in Surabaya. Great outdoor setting. Nice regulars that are expats and Indonesian. Lava also sells the famous Arak Bali (indonesian vodka like spirit) at a really cheap price per bottle (around $15usd)
- Family Guest House Gubeng Kertajaya 8C no. 15 find Bank International Indonesia at Kertajaya Main St 031-5022268 http://www.familyguesthousesurabaya.com 10AM 1PM Rp 250,000 Clean room and familiar service. Serve decent coffee, hot chocolatte, and tea all day long. Free 24 hrs internet connection through wifi.
- Puri Kencana, Jl Kalimantan. Worn rooms with air-con and cold water for $10-15 including decent Indonesian breakfast.
- Bamboe Den. The only backpacker place in Surabaya. Worn rooms and shared bathrooms (mandi), but very, very cheap compared to the alternatives. Aug 2006 Rp60.000 (about $8) per night.
- Kassanda. The oasis at the busy city. Cheap, about $19 per night for 2 beds room and hot watered bath rooms, without breakfast.
- Singgasana Hotel Surabaya Gunungsari Street, Surabaya 60224, Indonesia 62-031-5682703 http://www.surabaya.singgasanahotels.com Best rates on official website start at USD 73.00Singgasana Hotel Surabaya is located at Indonesia. It offers 120 rooms and 4 self contained villas, all of which have a cable television, Internet access and telephone, mini-bar, and private toilet and bath with tub and shower. Some of its amenities include airport/city transfers and car rental, business center and currency exchange, banquet and meeting venues, and swimming pool and spa. While staying here, you can visit some interesting places like Surabaya Zoo, Heroes Monument, and Safari Park.
- TS Suites 62 31-5631222 http://www.tssuites.comTS Suites is conveniently located at Townsquare Surabaya, within close proximity from Surabaya ’s CBD and 30 minutes away from International Juanda Airport. TS Suites has 126 rooms of 2 CEO Suites, 5 Family Suites of a two bedrooms and 119 Executive Suites. TS Suites is directed for business travellers and the hip community who are adopting a new life style requirements.
- Puri Darmo Service Residence . Located in the popular and beautiful satellite town of Darmo. A variety of restaurants, business organisations, banks, shopping malls, entertainment and international schools are provided in the Darmo commercial area. The Central Business District of Surabaya (Jalan Basuki Rachmat) is a short drive away and access to other regions of the city is easy with the major toll roads and highway nearby.
- Ibis Rajawali ** Good discounts online for advance bookings
- Sahid ** This landmark is convenient for Gubeng Railway Station, but maintenance of rooms can be spotty. Around US$30-35 including breakfast.
- Weta International ** Welcoming and modern hotel in a central location. Around US$30 including breakfast.
- Mercure Grand Mirama  **** Located in the center of Surabaya, group of Mercure hotels.
- Equator, .**** Nice bungalows, on cobblestone roads, some with attached garages.
- Santika ***
- Singgasana '****
- Novotel,. **** Nice resort hotel with outdoor hallways. Pool with abundant plants and waterslide. From $50.
- Garden Palace. *** Value for money, next to Surabaya Plaza, best DIM SUM, Japaness & Chinese food in town.
- Hotel Tunjungan, *** Located next to Tunjungan Plaza. Convenient to mall and mall's food court.
- Surabaya Plaza Hotel, .*** Conventional business hotel, close to Surabaya Plaza.
- Inna Simpang, .***
- JW Marriott, . *****
- Majapahit Hotel *****, 65 Jalan Tunjungan, tel. +62-31-5459002. Opulent colonial-era luxury, the only boutique hotel in Surabaya that will take you back in time. Built by the famous Sarkies brothers in 1910, whose other hotels inclue the Raffles Hotel in Singapore, the Eastern & Oriental in Penang and the Strand Hotel in Yangon. From $70; local travel agents can get better deals. Unlike other high-rise 5-star hotels, it will make your trip to Surabaya truly memorable. Service and staff is very accommodating - from birthdays to honeymoons, just tell them, they will plan everything for you. Absolutely good reputation. Definitely comparable to any high class hotels in Singapore or Kuala Lumpur, Malaysia.
- Shangri-La Hotel Surabaya, tel. +62-31-5661550, . ***** Close to golf courses in Darmo area. Pool with abundant plants and waterslide. From US$80.
- Hotel Bumi Surabaya (previously known as Hyatt Regency),  **** Conventional business hotel. Indonesian President stays here.
As with any big city, never let your guard down, because big cities such as Surabaya have a reputation among Indonesians for a high crime rate. That said, Surabaya has few real dangers for visitors apart from the perils of crossing the very busy roads (the secret is to raise an arm while crossing, and to progress with a predictable speed and bearing, allowing the traffic to flow around you). Don't walk on the streets, especially at night, if you can avoid it since you won't have anything to sightsee and the air pollution is fairly high. Be polite to the people, since Surabayans tend to swear easily. Do not easily trust people you have just met, even if they look friendly.
Hospitals with 24 hours emergency rooms (ER):
- RSUD Dr. Soetomo, Jl. Prof. Moestopo 6-8. Tel.: (62)(31) 5340061.
- RSUD Haji, Jl. Manyar Kertoadi. Tel.: (62)(31) 5947760.
- RS Darmo, Jl. Raya Darmo. Tel.: (62)(31) 5676253.
- RS Mitra Keluarga, Jl. Satelit Indah II Darmo Satelit. Tel.: (62)(31) 7345333.
- RS William Booth, Jl. Diponegoro 34. Tel.: (62)(31) 5678917.
- RS Vincentius. A. Paulo, Jl. Diponegoro 51 Surabaya 60008, Indonesia - telp (031).5677562 hunting http://www.rkzsby.com/
- Rumah Sakit PHC Surabaya,Jl. Prapat Kurung Selatan No. 1 Tanjung Perak Surabaya 60165 Tel. (031) 3294801 - 3. Fax. (031) 3294804 UGD 24 Jam (031) 3294118. Email : firstname.lastname@example.org
- RS Adi Husada Kapasari, Jl. Kapasari 97-101 Surabaya - Tel. (031) 3764 555 - Fax. (031) 3764 666 - Email: email@example.com
- RS Adi Husada, Jl. Undaan Wetan No. 40 - 44 Surabaya - http://www.adihusada.com/
- RS Surabaya Internasional (Ramsay Health Care), formerly HCoS, Jl. Nginden Intan Barat No. 1-6. Tel.: (62)(31) 5993211. Fax.: (62)(31) 5993214. http://www.ramsayhealth.co.id/
- Siloam Hospital, Jl Gubeng Raya 70 Surabaya. Tel.: (62)(31) 5031333, (62)(31) 5031821, (62)(31) 5038211
- RS Husada Utama, Jl. Mayjen Prof. Dr. Moestopo 31-33-35. Tel.: (62)(31) 5017975
The international code for Indonesia is +62. Local Surabaya phone numbers will start +62 31 xxx xxxx or +62 31 xxxx xxxx for the CDMA provider or +62 8xx xxxx xxxx for the GSM provider. There are four main telecommunication providers in Surabaya: Telkom, Telkomsel, Indosat, and XL.
To make an international call from Surabaya, dial the access code 001 (for Indosat), 007 (for Telkom/Telkomsel), or 008 (for Indosat), followed by the country code, area code and party's number. Recently the providers have started offering cheaper rates for calls using Internet telephony routes. The access codes for this cheaper service are 01016 for Indosat provider and 01017 for Telkom and Telkomsel provider.
If you have your own laptop, it may run free WLAN networks at many malls. Ask at the information desk for access codes. Free hotspots are also available on most restaurants and cafes. Several hotels also provide free hotspot on their lobby. Internet cafes are available in many parts of the city with a price of Rp 4,000 - Rp 5,000 per hour. However, most of them only have dial-up capabilities. Most of the internet cafes can be found around universities, and in most shopping malls.
Tourism Information office
Jalan Wisata Menanggal, Tel: + 62 31 8531815, 8531820.
- Ambulance: 118.
- Police: 110.
- East Java Police HQ: Jl. Ahmad Yani, Tel.: (62)(31) 8280748.
- Surabaya Police HQ: Jl. Sikatan 1. Tel.: (62)(31) 3523927.
- East Surabaya, Jl. Sidodadi. Tel.: (62)(31)5341053, (62)(31) 3711052.
- North Surabaya, Jl. Raden Saleh. Tel.: (62)(31)5688099, (62)(31) 5341053.
- South Surabaya, Jl. Dukuh Kupang Barat 16. Tel.: (62)(31) 3711052, (62)(31) 5670641.
- Tanjung Perak, Jl. Kalianget 1. Tel.: (62)(31) 3293023, (62)(31) 3293023.
- Japan Consulate General, Jl. Raya Darmo Permai 2/17, Surabaya. Tel.: (62)(31) 731 4047 or (62)(31) 734 7961, Fax.: (62)(31) 734 7962
- Hungary Consulate, Hotel JW Marriot Lt. 3, Jl. Embong Malang, Surabaya. Tel.: (62)(31) 531 6000
- Czech Republic Consulate, Wisma Dharmala Lt. 2 Room 5, Jl. Panglima Sudirman No, 101-103, Surabaya. Tel.: (62)(31) 548 2710, Fax.: (62)(31) 548 2709
- Royal Danish Honorary Consulate in Surabaya, East Java Jl. Sambas No. 10, Surabaya 60241, East Java (62-31) 567-6754
- France Consular Agency in Surabaya, East Java Jl. Darmokali No. 10, Surabaya (62-31) 561-5246, 562-0079
- Germany Consulate General in Surabaya, East Java Jl. Dr. Wahidin 29, Surabaya (62-31) 563-1871
- Japan Consulate General in Surabaya, East Java Jl. Sumatera 93, Surabaya (62-31) 503-0008
- Royal Netherlands Honorary Consulate in Surabaya, East Java Jl. Untung Suropati No. 1, Surabaya 60264, East Java (62-31) 567-6219, 568-8109
- Phillipines Honorary Consulate in Surabaya, East Java Jl. Kaliwaron 128, Surabaya 60285, East Java (62-31) 594-6748
- Sweden Honorary Consulate in Surabaya, East Java Jl. Sambas No. 10, Surabaya 60241, East Java (62-31) 567-6754
- Great Britain Honorary Consulate in Surabaya, East Java c/o Lamipak Primula Indonesia 26, Jl. Sawunggaling, Gilang-Taman, Sidoarjo 61257, Indonesia (62-31) 788-1418, 788-4348
- United States of America General Consulate in Surabaya, East Java Jl. Raya Dr. Sutomo No. 33, Surabaya, East Java (62-31) 568-2287, 568-2288
- Taman Safari II is the second and probably biggest Taman Safari in terms of acreage in Indonesia, located on the foothills of Prigen. This park runs of the most successful Javan tiger conservation program in Asia. This park is not like an ordinary zoo. You must drive through the park in your own car or in the sightseeing bus provided within the park, passing interesting and amusing collection of local and international animals clustered within areas themed according to their original habitat - Americas, Asia, Africa and Indonesia. There's also food court, mechanical and animal rides, petting zoo and animal shows. The park is usually crowded on the weekend and public holiday. However, it is mostly deserted during weekdays.
- Mount Bromo is a popular two-day trip from Surabaya.
- Tretes and Trawas is one hour away. Pleasant villas among hills. Good eats. There are many roasted corn stalls at night.
- Malang and Batu is two hours away. Malang a cool, mountain city full of nostalgic charming houses and boulevards laid and preserved from colonial period. Hotels, recreation areas, villas such as picnics and sports clubs are widely available.
- Wisata Bahari Lamongan (WBL) is one hour away.
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